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Order processing time

Delivery times for Jura coffee machines in Poland (product availability)

On the product page, we provide information about the stock status and the estimated dispatch time for that product. This is usually 24 hours.


Delivery times for Jura coffee machines in Poland

We determine the dispatch date of an order based on our stock levels, expected deliveries, our suppliers’ stock levels, and information received from manufacturers. Although we make every effort to provide accurate information regarding dispatch dates, due to the multitude and nature of factors (inaccurate information, technical errors, logistical obstacles, etc.) that influence this information, it is possible for order processing times to be either shorter or longer than expected. Our consultants will inform you of any delays in order fulfilment.


What should you bear in mind?

Order processing begins as soon as the order is confirmed, once the shop has updated its status to:

  • WAITING FOR PAYMENT – this means that we are waiting for the transfer to be completed and for the funds to be credited to our bank account for the order, in the case of an order paid in advance
  • IN PROGRESS – means that the order is being picked and prepared for dispatch.

We aim to confirm orders immediately; in 80% of cases, this takes less than 4 working hours from the time the order is placed (our working hours are 800 – 2100 from Monday to Friday). If we are unable to contact the customer regarding their order, this may extend the processing time.

  • Orders placed at night or on public holidays are only reserved in the warehouse once the order has been confirmed,
  • Couriers are employees of courier companies that work with proficafe.pl. We have no direct influence over the quality of individual couriers’ work; we can only lodge complaints regarding delays caused by the couriers’ fault via the procedure set out in the contract between us and the courier company.